Conflict Resolution & Neogtiation Strategies

Conflict, arguments, and change are natural parts of our lives. Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is a negotiation to resolve the disagreement. The goals of conflict resolutions and negotiations are:

To produce a solution that all parties can agree to
To work as quickly as possible to find this solution
To improve, not hurt, the relationship between the parties in conflict

Conflict resolution through negotiation can be good for all parties involved. Often, each side will get more by participating in negotiations than they would by walking away, and it can be a way for your group to get resources that might otherwise be out of reach.

We will explore:

Best communication strategies
Causes of conflict
Diversity
De-Escalation & Empathy
Solve problems efficiently
Handling complaints
Negotiating Strategies and tips